After Hours Information

After Hour transportation may be provided to clients when our scheduling office is closed.

After Hour transportation is typically provided:

  • 5:00pm – 7:59am Monday thru Friday

  • 24 hours on the weekends and most major holidays

Please Note: After hours transportation is generally for ER returns, Hospital Releases and inbound/returns for Urgent Care. Please note inbound rides to the ER are still not covered; even during afterhours.

If you are in need of After Hour transportation when our call center is closed – please contact one of our transportation providers, based on the area you reside. You will need to provide them with your Medicaid ProviderOne ID#, along with necessary addresses to determine if they can assist. Their contact info is as follows:

Pierce County:

  • US Mobility: 253-212-2977

Kitsap, Jefferson, Clallam and North Mason Counties:

  • American Service Medicar: 360-352-0342

South Mason County:

  • The Patty Wagon: 360-427-0202

Thurston County:

  • Horizon Medical Transport: 360-491-6983

Grays Harbor and Lewis County:

  • Horizon Medical Transport: 360-491-6983

  • Sky Harbor Shuttle: 360-482-3996

Pacific County:

  • No Coverage Currently

You may also submit a request for service online. Click the button to view our tutorial on how to schedule services online!